Betty A Xlr

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Order issue

I'm trying to get in touch with the company about an order I just purchased but cannot get in touch with them. The telephone number that is given doesn't work; when you call, they say the number cannot be completed as dialed.

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Preferred solution: I would like to speak to someone I made an order and when I checked it the top was not on there for my pants. And it was two pair of another pair of pants

Tenise Xat
map-marker Houma, Louisiana

Seeking my refund for returned merchandise. (Pearl Mules shoes) attached return label

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Im furious and very disappointed. I would like my refund immediately. My credit card was charged instantly upon making the purchase.

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User's recommendation: Don’t buy anything from them. I followed all the instructions and steps for returning item and have not received my refund. Mailed item on July 31, 2024. It’s August 22, 2024. I’m being jilted.

Janet G Vvk

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Verified Buyer
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Returning items and refund

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StyleWe - Returning items and refund
StyleWe - Returning items and refund - Image 2
StyleWe - Returning items and refund - Image 3

Need phone number to return an item phone number not working no one to complain to. This item material is very flimsy.

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Loss:
$30
Cons:
  • Customer service is horrible

Preferred solution: Full refund

User's recommendation: Don't buy from this seller if you have a problem no Customer service number

Kim R Ewv

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Verified Buyer

Where's my order

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StyleWe - Where's my order

I ordered 3 weeks ago and still have not received information about the delivery of my item. Nothing is available on the tracking page, nor will you be able to speak to customer service. I'll never order again.

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Loss:
$40
Pros:
  • Cute outfit on picture
Cons:
  • Needed it for an event
  • Didnt come on time

Preferred solution: Deliver product or service ordered

Salethia R

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Verified Reviewer
| map-marker Middlebury, Connecticut

Awesome company

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I had order from them before and I love what I had order, But this time they was out of stock and I couldnt wait for it to be stock. Than you.

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Valerie S Lbx

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Verified Reviewer

Have not received my orders going on two weeks

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Answer your phone. You get a business signal every time you call, man.

I'm not going through all this. I need my money back.

I wouldn't recommend anyone to you guys. Poor customer service.

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Preferred solution: Price reduction

Maria T Rin

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Verified Reviewer

Dress not received is not good quality

The dress I ordered is not of good quality and I would like your address so I can send it back. Please credit my card and send me the address to send the dress back. I was going to wear it to a wedding and now I have to look for another company.

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Loss:
$86
Cons:
  • Need to delivery quality clothing

Preferred solution: Full refund

User's recommendation: Never order from here

Anonymous
map-marker Doylestown, Pennsylvania

My order was not received due to my address which would have still came to me there is no 3938 Lynn Ave but my Name is still the same so it would have been in the mailbox

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They said because my address was 3938 and not 3939. They couldn’t deliver the package but my name is on it and they would’ve known that one number was different and they would’ve still put it in my mailbox then they tried to say that they will only refund me 30% of what I already paid, I ordered from Afterpay but now I see in PayPal that they are going to send it anyway so let’s see what’s gonna happen

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User's recommendation: Request a total refund or resend items once in contact with customer

La Baq
map-marker Missouri City, Texas

I asked for a refund on a white jacket but I want to order the complete outfit, how do I order it?

You didn't answer my question And the phone is busy??? How do you do business and you can't be reached and the phone is busy???

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User's recommendation: Not good customer service and I have spent a lot of money with your company????

Emma W Dks

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Verified Reviewer

Returns

I have been trying to contact Stylewe to exchange the size of the clothing that I have ordered, but with no success. I ordered the size that I usually wear, but they do not fit.

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Preferred solution: The next size up.

Elizabeth M Ovo

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Verified Reviewer

Looking for a dress

I ordered a dress last year that I love. I would like to have another one in a smaller size.

I can't find it on your site.

I just want to know if it is still available. I have the date of order and photo of the dress.

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Pros:
  • Love the dress
  • Have lost weight
  • Woud like to order smaller size

Preferred solution: Order another dress...

Carol O Lfk

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The good direction on how to return items

I do not like the clothes that I ordered and I dont have a link to click on to return the clothes. Scammers

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Loss:
$400
Pros:
  • Looks good
Cons:
  • Fit bad poor quality

Preferred solution: Full refund

User's recommendation: Please don’t buy from this company there is no clear direction how to return their cheap clothes I’m stuck with over $300 worth of clothes I can’t use

Anonymous
map-marker Kings Mountain, North Carolina

Didn’t receive items and they were going to charge me 30% of what I didn’t get

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They did refund my whole refund so I appreciate that next time I will make sure that everything is correct and I really wanted those items but unfortunately I didnt but I do appreciate them refunding my refund

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Caitlen Zux

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Verified Reviewer
| map-marker Woodstock, Georgia

My merchandise was sent to incorrect address

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I personally changed my address and they still sent my merchandise to an incorrect address. I have been trying to request a refund, but is unable to do so customer service does not allow you to type in the issue nor the number that they have listed for customer service it disconnects you when you call, I will never order from these people again. The number they have listed is 877-217-****.

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User's recommendation: Do not order from these people

Anonymous
map-marker Hartford, Connecticut

To see if you've received my return

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This was a complete waste of time. I still dont know if they received my return and refunded me my monies back to my account. I need to speak to an actual person.

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User's recommendation: Talk to a live person, easier to rectify problems