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Contact StyleWe Customer Service

StyleWe Phone Numbers and Emails

Toll-Free Number:

  • (877) 277-7209
Call customer service
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StyleWe Emails:

Business Customer Service
Collaboration
Customer Service
Media
Affiliates
designer@stylewe.com
Designer Collaboration
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More phone numbers and emails Less phone numbers and emails

How to Contact StyleWe Customer Service?

Most Popular Number:

(877) 277-7209
Total calls: 5 374 Issues resolved: 74 Last call: Dec 12, 2024
author avatar
PissedConsumer Reporter

If you must visit the StyleWe location, keep a tab of their correct address. Located at 1903, 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay Hong Kong, Kowloon Hong Kong, this location oversees the company's major decisions, executive meetings, and strategies. Additionally, this address must be handy if you have to send correspondence or contact the StyleWe team.
Besides the mentioned StyleWe location, the company has offices worldwide, including Beijing, China, and London, UK. Operating as Beijing Xike Network Technology Co. Ltd., the company is at Office A1701, Building No. 2, Lizezhongyi Road, Chaoyang District, Beijing. Similarly, the China-based fashion store also has its office at 2166, 182-184 High Street, North East Ham, London E6 2JA.

StyleWe provides various dresses for different occasions, and the company's customer service representatives are always available to help their clients. If you have queries about pre-sale items, discount offers, returns, and exchanges, or if you want to know about their B2B services, dial StyleWe's phone number for the necessary information. The most widely used number is +1-877-277-7209. This is the only published number of the company. However, there are three different email addresses to increase the clients' experience availing their services. The first email address is dedicated to the services provided by the company, which is services@stylewe.com. The second one is for the customers or the clients looking for a designer collaboration. For this purpose, address your email to designer@stylewe.com. If you want to know about the collaboration you can have or any about any influencer or affiliate marketing, the email address is social@stylewe.com.

Contacting StyleWe customer service via their application is even easier, as you can use your smartphone whenever and wherever. Start by downloading the StyleWe app via the Google Play Store or App Store. You then have to log in if you are already a registered user. If you are downloading the app for the first time, sign up and then log in. Once logged in, head to Me at the bottom right corner of this smartphone screen. There, you will have the option to chat with the support team.
To begin with, you will be chatting with the chatbot. But you can request to chat with a professional to express your concerns or any doubts and get clarity. This live chat is available 24 hours on the website and the StyleWe app to make it convenient for the customers.

StyleWe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • StyleWe Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call StyleWe is 8772777209. 24% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as StyleWe may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

StyleWe Website:

StyleWe Help Center:

Corporate Office Address:

ChicV International Holding Limited
1903, 19/F, Lee Garden One, 33 Hysan Ave., Causeway Bay
Hong Kong, Kowloon
Hong Kong

Other Info (opening hours):

Other Locations:

Beijing Xike Network Technology Co., Ltd.

Office A1701, Building 2

No.1, Lizezhongyi Rd.

Chaoyang District, Beijing


ChicV UK Limited

Office 2166, 182-184 High St. N.

East Ham, London, E6 2JA


198 E. Boston Post Rd.

Mamaroneck, NY 10543-3701

More contact details

StyleWe Customer Service Reviews

1.4 / 5
Bad
Roshunda Twx
Needs return labes

I have been tying to get return label. Return Casual Mock Neck Striped Sweater and Elegant Apricot dress

Read full review
Huntley Ycz
Missing product
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My top to my pant suit Is missing. I called customer service to no avail.

The phone line stays busy and no response from an email I sent to customer service. Overall experience has been terrible! No one is trying to help me.

Dead end! Bev Elliott Taylor 918576****

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Nicol Vuo
He told me I have to pay 40 dollar before I spoke with customer service I didn’t sent information of mi credit card

I order un set of pant and one cargo pant the cargo pant was to big and the set of blouse and pant only sent me the pant no the blouse I paid 73 dollars for both

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Susan L Nvq
Not happy

Send a return label! I have no more words.

Even this sucks...so you will not hear from me again. Is This enough words.???

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How Good is StyleWe's Customer Service?

Rachel H Sdv
Rachel H Sdv
Feels Neutral | Nov 24, 2024

Will it takes a little time,but over all I received what I needed. So thanks for helping me.

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Kynsleigh Zdg
Kynsleigh Zdg
Feels Disappointed | Oct 01, 2024

I NEED TO RETURN A SWEATER AND I CANNOT GET ANYONE TO ASSIST ME
LINDA FINE

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Gladys W Wly
Gladys W Wly
Feels Disappointed | Oct 01, 2024

I haven’t talked to no one yet about my order haven’t received it. I placed it on September 19. No one don’t know how to get in touch with no one at the company. Please someone contact me.

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Regine Eyy
Regine Eyy
Feels Neutral | Sep 03, 2024

You can't talk to anyone... it's hard to return items

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Faithlyn Ekj
Faithlyn Ekj
Feels Disappointed | Aug 20, 2024

Too complicated trying to get my funds back.

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Mavis J Cou
Mavis J Cou
Feels Disappointed | Aug 13, 2024

It’s been almost 3 months since I ordered over $500 worth of clothes still have not received them!!

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Summary of StyleWe Customer Service Calls

5.4K TOTAL
CALLS
01:06 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StyleWe?

Shipping and Delivery Question:

  • “Order not received”
  • “Did not receive all of my order”
  • “Have not received my produce”

Return/ Replace Question:

  • “I want to exchange two items for a smaller size.”
  • “To inquire about return item”
  • “Return”

Request for Information Question:

  • “Check on order”
  • “Checking on orders”
  • “Looking for a order”

Product/ Service Question:

  • “I’m wanting to purchase several 2pc suits. None are in plus size.”
  • “One of the items on my order was out of stock. I would like to replace it with.Abstract shirt collar dress for 19.99 size m my order number is 9080402 Belinda Weaver”
  • “Order assistance”

Payments and Charges Question:

  • “I paid for an order and it's on my Banking statement but I have no order number or update about it.”
  • “Credit in my wall”
  • “Script merchandise, wallet, credit”

Refund Question:

  • “Refund”
  • “The shoes that I ordered are too small. I want to to get my refund?”
  • “Refund issue”

Activation/ Cancellation Question:

  • “Unsubscribe to this business”
  • “Need to cancel 3 items they somehow printed out large”
  • “Order cancelation”

Staff Question:

  • “Customer service”
  • “Unprofessional charged my card and never emailed confirmation or order number”
  • “I need customer service”

Account Question:

  • “Having problems with log in”
  • “Why did try to go in account”
  • “Unable to login with reset password”

Cards Question:

  • “Credit card will not go through”
  • “I'm not going to just fill out anything with my card and I haven't order anything yet just asking how to order StyleWe clothes from my phone ok”
  • “Take credit card off”

Website/ Application Question:

  • “Hopefully this site is safe for ordering items. Don't want future issues.Don't want”
  • “The clothes I received in my second order is nothing like the pictures on the website material is terrible I'm not satisfied with none of them, how can I return this trash never again will I ever order anything from yal”
  • “About items on your website.”

Other Question:

  • “I am having a difficult time getting issues resolved with an order”
  • “My order”
  • “Think I ordered wrong thing”

Compare StyleWe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shein
Has Verified Representatives
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1.6 out of 5
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