Contact StyleWe Customer Service
How to Reach a Person at StyleWe
Toll-Free Number:
-
1-877-277-7209This number is currently not in service
Customer Service:
-
+861 356 017 8940App Support
StyleWe Emails:
StyleWe Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular StyleWe Phone Number | 1 (877) 277-7209 |
| Average Hold Time | More than 30 min |
| Average Calls duration | 1 minute |
| Most Popular StyleWe Email Address | services@stylewe.com |
| StyleWe Live Agent Availability | 23% of callers successfully reach a real person |
| Issue Resolution Rate | Low (4% reported full resolution) |
| StyleWe Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to StyleWe | Email, first and last name or order id or tracking number |
Contact Information
StyleWe Website:
StyleWe Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
Beijing Xike Network Technology Co., Ltd.
Office A1701, Building 2
No.1, Lizezhongyi Rd.
Chaoyang District, Beijing
ChicV UK Limited
Office 2166, 182-184 High St. N.
East Ham, London, E6 2JA
198 E. Boston Post Rd.
Mamaroneck, NY 10543-3701
Summary of StyleWe Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call StyleWe?
Shipping and Delivery Question:
- “Didn't receive order”
- “I didn't get all my order”
- “I need my tracking number”
Return/ Replace Question:
- “Return issue can’t read info”
- “Return”
- “Not sure if my return is done right waiting for a return label”
Request for Information Question:
- “No help disappointment it wS for a birthdY party I would re lying like to have it”
- “Order question”
- “Status of my order”
Product/ Service Question:
- “Purchase”
- “Purchase never received”
- “Problem with return”
Payments and Charges Question:
- “Need my money or store credit”
- “False advertisement i paid for a Service i didn't or isn't receiving i was told if I pay for express shipping i would receive my merchandise in 4 business day ..then it turned into 18 days .WHAT DID I PAY EXTRA FOR !!!!”
- “Need the order number. It is not right on the receipt.”
Refund Question:
- “Refund”
- “Refund issues”
- “Refund for return item”
Activation/ Cancellation Question:
- “Need to cancel a order and make a return”
- “Cancel order HBB03964973 ASAP”
- “I need to cancel my order”
Account Question:
- “Money taken out of my bank account but order never processed”
- “Wrong zip code”
- “Ordered yesterday that did not go through apparently and unable to receive an email to reset my password”
Staff Question:
- “Customer service about about an order”
- “Customer service”
- “Unprofessional charged my card and never emailed confirmation or order number”
Cards Question:
- “I gave my Debt card number for a 3D blouse xxl x1”
- “Need to due new card you have the wrong number for me”
- “Credit card will not go through”
Website/ Application Question:
- “Problems on site tracking my order”
- “Hopefully this site is safe for ordering items. Don't want future issues.Don't want”
- “The clothes I received in my second order is nothing like the pictures on the website material is terrible I'm not satisfied with none of them, how can I return this trash never again will I ever order anything from yal”
Other Question:
- “Deceivers date?”
- “My order”
- “Clothing”
Compare StyleWe Customer Service To
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