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Contact StyleWe Customer Service

StyleWe Phone Numbers and Emails

Toll-Free Number:

  • (877) 277-7209
    This number is currently not in service
Call customer service
Send Message

Customer Service:

  • +861 356 017 8940
    App Support

StyleWe Emails:

Business Customer Service
Collaboration
Customer Service
App Support
Media
Affiliates
designer@stylewe.com
Designer Collaboration
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StyleWe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • StyleWe Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call StyleWe is 8772777209. 100% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 23% of customers reported contacting a real person successfully.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as StyleWe may ask you for the following information to identify you as a customer: email, first and last name or order id or tracking no.

View full overview ›

How to Contact StyleWe Customer Service?

Most Popular Number:

(877) 277-7209
This number is currently not in service
Total calls: 6 813 Issues resolved: 128 Last call: Jan 16, 2026

If you must visit the StyleWe location, keep a tab of their correct address. Located at 1903, 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay Hong Kong, Kowloon Hong Kong, this location oversees the company's major decisions, executive meetings, and strategies. Additionally, this address must be handy if you have to send correspondence or contact the StyleWe team.
Besides the mentioned StyleWe location, the company has offices worldwide, including Beijing, China, and London, UK. Operating as Beijing Xike Network Technology Co. Ltd., the company is at Office A1701, Building No. 2, Lizezhongyi Road, Chaoyang District, Beijing. Similarly, the China-based fashion store also has its office at 2166, 182-184 High Street, North East Ham, London E6 2JA.

StyleWe provides various dresses for different occasions, and the company's customer service representatives are always available to help their clients. If you have queries about pre-sale items, discount offers, returns, and exchanges, or if you want to know about their B2B services, dial StyleWe's phone number for the necessary information. The most widely used number is +1-877-277-7209. This is the only published number of the company. However, there are three different email addresses to increase the clients' experience availing their services. The first email address is dedicated to the services provided by the company, which is services@stylewe.com. The second one is for the customers or the clients looking for a designer collaboration. For this purpose, address your email to designer@stylewe.com. If you want to know about the collaboration you can have or any about any influencer or affiliate marketing, the email address is social@stylewe.com.

Contacting StyleWe customer service via their application is even easier, as you can use your smartphone whenever and wherever. Start by downloading the StyleWe app via the Google Play Store or App Store. You then have to log in if you are already a registered user. If you are downloading the app for the first time, sign up and then log in. Once logged in, head to Me at the bottom right corner of this smartphone screen. There, you will have the option to chat with the support team.
To begin with, you will be chatting with the chatbot. But you can request to chat with a professional to express your concerns or any doubts and get clarity. This live chat is available 24 hours on the website and the StyleWe app to make it convenient for the customers.

PissedConsumer Club

Contact Information

StyleWe Website:

StyleWe Help Center:

Corporate Office Address:

ChicV International Holding Limited
1903, 19/F, Lee Garden One, 33 Hysan Ave., Causeway Bay
Hong Kong, Kowloon
Hong Kong

Other Info (opening hours):

Other Locations:

Beijing Xike Network Technology Co., Ltd.

Office A1701, Building 2

No.1, Lizezhongyi Rd.

Chaoyang District, Beijing


ChicV UK Limited

Office 2166, 182-184 High St. N.

East Ham, London, E6 2JA


198 E. Boston Post Rd.

Mamaroneck, NY 10543-3701

More contact details

StyleWe Customer Service Reviews

1.5 / 5
Poor
Garnie Tmk
I have not heard from anybody regarding this matter which is pretty sad especially when I have not received my merchandise haven't heard anything The customer service is not a customer service

Haven't heard from anyone regardless matter so far as customer service experience overall is poor I think they should have been more considerate to contact to say something they never said anything nor that they contact so what else could I say about their customer service I am not satisfied at all what style we

Jawaun Gid
Horrible!!!!!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Zero, I did not get my products and the company wanted me to pay for items. The Better Business Bureau stated that this is not a credible company and many other complaints about this company, with similar complaints.

Sheila K Mfh
Still no status on my order
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I will never order again. The previous order did not look like the dress in the picture online. I ordered the same product twice and still no products

Keith P Nur
Timely Response.

Not satisfied at all. They didn't waste time at taking my payment so they shouldn't waste my time by not responding.

How Good is StyleWe's Customer Service?

elaine r Bav
elaine r Bav
Feels Disappointed | Jan 01, 2026

I am unhappy with their service and I want my product that I paid for or my money back

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Torsten Tbp
Torsten Tbp
Feels Disappointed | Dec 19, 2025

To return an item or get a refund is a fiasco. And this should be.

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Denise S Fva
Denise S Fva
Feels Disappointed | Oct 14, 2025

I can't even explain really. Nothing to explain, I placed an order 10/5, it said received my order still to this day I have not received an order number or anything stating when I may expect my order so I can't even give a true rating

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Norma H Jgv
Norma H Jgv
Feels Satisfied | Sep 16, 2025

I did not have an experience with Stylewe customer service. I sent an email, and I am still waiting for a response. I love the clothes. However, they continue to send my order to the incorrect address. I have lost so much money because I did not get my order. The last order I made was for $69.60, order number HBB0380**** on 8/19/2025. It was sent to 140 Belle Terre Blvd. LaPlace. I live at 140 Belle Grove Drive, LaPlace. They told me it was returned. Yet I did not get credit. Yes I am pissed.

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Betty G Zlc
Betty G Zlc
Feels Satisfied | Sep 10, 2025

That tn# is not a number for STYLEWE. I did reach them y email after sending 12emails (). They are willing to send me another size item aft I pay $9.90 for shipping. I did that, followed directions on sending them proof of receipt for $9.90. BUT I HAVE NOT HEARD ANYTHING SINCE. I'll wait to see if I hear anything. Thanks for your followup.

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Samona Yko
Samona Yko
Feels Satisfied | May 22, 2025

Very bad

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Summary of StyleWe Customer Service Calls

6.8K TOTAL
CALLS
01:06 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StyleWe?

Shipping and Delivery Question:

  • “Shipping”
  • “Where is my order”
  • “Never received package”

Return/ Replace Question:

  • “Need a return label but don’t know my order number”
  • “Returning item”
  • “Return”

Request for Information Question:

  • “Looking for package”
  • “Checking on purchase made January 5, what's the update on my order”
  • “Question about a return”

Product/ Service Question:

  • “My second order placed and is still wrong.I did not order a small order eighteen”
  • “Quality of items”
  • “Placed an order and never received it!”

Payments and Charges Question:

  • “You took my money and did not send the pder”
  • “Have paid for order that l ordered in October and havent received my order!!!”
  • “Discount”

Refund Question:

  • “Refund”
  • “I need a free refund ticket”
  • “Refund not received”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “To cancel an order”
  • “I need to cancel an order which doubked”

Account Question:

  • “Wrong zip code”
  • “Ordered yesterday that did not go through apparently and unable to receive an email to reset my password”
  • “I'm a new member and the checkout isn't letting me do it.i have tried many times”

Staff Question:

  • “Customer service about about an order”
  • “Customer service”
  • “Unprofessional charged my card and never emailed confirmation or order number”

Cards Question:

  • “I gave my Debt card number for a 3D blouse xxl x1”
  • “Need to due new card you have the wrong number for me”
  • “Credit card will not go through”

Website/ Application Question:

  • “Hopefully this site is safe for ordering items. Don't want future issues.Don't want”
  • “The clothes I received in my second order is nothing like the pictures on the website material is terrible I'm not satisfied with none of them, how can I return this trash never again will I ever order anything from yal”
  • “About items on your website.”

Other Question:

  • “Order # HBB03305475”
  • “Order has not came”
  • “Issue with my order”

Compare StyleWe Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shein
stars-rating-fill
1.6 out of 5
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