Skip to content
  • Login

Contact StyleWe Customer Service

StyleWe Phone Numbers and Emails

Toll-Free Number:

  • (877) 277-7209
Call customer service
Send Message

StyleWe Emails:

Business Customer Service
Collaboration
Customer Service
Media
Affiliates
designer@stylewe.com
Designer Collaboration
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact StyleWe Customer Service?

Most Popular Number:

(877) 277-7209
Total calls: 5 089 Issues resolved: 71 Last call: Oct 12, 2024

If you must visit the StyleWe location, keep a tab of their correct address. Located at 1903, 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay Hong Kong, Kowloon Hong Kong, this location oversees the company's major decisions, executive meetings, and strategies. Additionally, this address must be handy if you have to send correspondence or contact the StyleWe team.
Besides the mentioned StyleWe location, the company has offices worldwide, including Beijing, China, and London, UK. Operating as Beijing Xike Network Technology Co. Ltd., the company is at Office A1701, Building No. 2, Lizezhongyi Road, Chaoyang District, Beijing. Similarly, the China-based fashion store also has its office at 2166, 182-184 High Street, North East Ham, London E6 2JA.

StyleWe provides various dresses for different occasions, and the company's customer service representatives are always available to help their clients. If you have queries about pre-sale items, discount offers, returns, and exchanges, or if you want to know about their B2B services, dial StyleWe's phone number for the necessary information. The most widely used number is +1-877-277-7209. This is the only published number of the company. However, there are three different email addresses to increase the clients' experience availing their services. The first email address is dedicated to the services provided by the company, which is services@stylewe.com. The second one is for the customers or the clients looking for a designer collaboration. For this purpose, address your email to designer@stylewe.com. If you want to know about the collaboration you can have or any about any influencer or affiliate marketing, the email address is social@stylewe.com.

Contacting StyleWe customer service via their application is even easier, as you can use your smartphone whenever and wherever. Start by downloading the StyleWe app via the Google Play Store or App Store. You then have to log in if you are already a registered user. If you are downloading the app for the first time, sign up and then log in. Once logged in, head to Me at the bottom right corner of this smartphone screen. There, you will have the option to chat with the support team.
To begin with, you will be chatting with the chatbot. But you can request to chat with a professional to express your concerns or any doubts and get clarity. This live chat is available 24 hours on the website and the StyleWe app to make it convenient for the customers.

StyleWe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • StyleWe Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call StyleWe is 8772777209. 24% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as StyleWe may ask you for the following information to identify you as a customer: email, first and last name or order id.

View full overview ›
PissedConsumer Club

Contact Information

StyleWe Website:

StyleWe Help Center:

Corporate Office Address:

ChicV International Holding Limited
1903, 19/F, Lee Garden One, 33 Hysan Ave., Causeway Bay
Hong Kong, Kowloon
Hong Kong

Other Info (opening hours):

Other Locations:

Beijing Xike Network Technology Co., Ltd.

Office A1701, Building 2

No.1, Lizezhongyi Rd.

Chaoyang District, Beijing


ChicV UK Limited

Office 2166, 182-184 High St. N.

East Ham, London, E6 2JA


198 E. Boston Post Rd.

Mamaroneck, NY 10543-3701

More contact details

StyleWe Customer Service Reviews

1.4 / 5
Bad
Guest-6102351
Trying to return item
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I still as of today 9/13/24 have not been able to receive a return address for purchased item. Now I just received another item and I want to return that one,because it is not what I expected.

Read full review
Salethia R
Awesome company
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

I had order from them before and I love what I had order, But this time they was out of stock and I couldnt wait for it to be stock. Than you.

Read full review
Valerie S Lbx
Have not received my orders going on two weeks
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Answer your phone. You get a business signal every time you call, man.

I'm not going through all this. I need my money back.

I wouldn't recommend anyone to you guys. Poor customer service.

Read full review
Guest-5843007
I did not receive my package yet

I was not pleased with the customer service. I do not want to pay someone to submit a complaint.

I placed another order. Hopefully I will receive it.

Read full review

How Good is StyleWe's Customer Service?

Kynsleigh Zdg
Kynsleigh Zdg
Feels Disappointed | Oct 01, 2024

I NEED TO RETURN A SWEATER AND I CANNOT GET ANYONE TO ASSIST ME
LINDA FINE

Read full quote
Jabarie Xxa
Jabarie Xxa
Feels Disappointed | Oct 01, 2024

I haven’t talked to no one yet about my order haven’t received it. I placed it on September 19. No one don’t know how to get in touch with no one at the company. Please someone contact me.

Read full quote
Regine Eyy
Regine Eyy
Feels Neutral | Sep 03, 2024

You can't talk to anyone... it's hard to return items

Read full quote
Faithlyn Ekj
Faithlyn Ekj
Feels Disappointed | Aug 20, 2024

Too complicated trying to get my funds back.

Read full quote
Mavis J Cou
Mavis J Cou
Feels Disappointed | Aug 13, 2024

It’s been almost 3 months since I ordered over $500 worth of clothes still have not received them!!

Read full quote
Saquan Oae
Saquan Oae
Feels Disappointed | Aug 01, 2024

I love StyleWe, but when I had an issue and reached out, I was given a number for customer service, which stayed BUSY, very unprofessional and disrespectful. I placed a order and 2 of the same blouses appeared on my order, instead of one. I need a refund for the second one that I did not intend to order. No resolution to this problem since I could not reach anyone. I NEED A REFUND FOR THE SECOND BLOUSE.

Read full quote

Summary of StyleWe Customer Service Calls

5.1K TOTAL
CALLS
01:06 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call StyleWe?

Shipping and Delivery Question:

  • “Where is my merchandise?”
  • “Wrong address”
  • “Wrong address on my order”

Return/ Replace Question:

  • “Need a return label”
  • “Return”
  • “Return product”

Request for Information Question:

  • “Question about my return”
  • “About my cart, it won't accept the LUCKY 20 code”
  • “Checking package ordered a month ago”

Payments and Charges Question:

  • “Fraudulent charged to Visa”
  • “Trying to make a payment”
  • “I want to pay the order is late payment”

Product/ Service Question:

  • “Damaged item”
  • “I placed the order and I haven't received it on September 19th”
  • “I placed the order and I haven’t received it”

Refund Question:

  • “I asked for a refund on a white jacket but I want to order the complete outfit, how do I order it?”
  • “Seeking my refund for returned merchandise. (Pearl Mules shoes) attached return label”
  • “Refund issues”

Activation/ Cancellation Question:

  • “Order cancelation”
  • “Want to cancel part of my order”
  • “I want to cancel 1 scurte order # 893962”

Staff Question:

  • “Unprofessional charged my card and never emailed confirmation or order number”
  • “I need customer service”
  • “Customer service”

Account Question:

  • “Cant verify account”
  • “Can't sign in and won't send reset email”
  • “To reset PasswordCannot set password and get into account.”

Cards Question:

  • “Credit card will not go through”
  • “I'm not going to just fill out anything with my card and I haven't order anything yet just asking how to order StyleWe clothes from my phone ok”
  • “Take credit card off”

Website/ Application Question:

  • “Hopefully this site is safe for ordering items. Don't want future issues.Don't want”
  • “The clothes I received in my second order is nothing like the pictures on the website material is terrible I'm not satisfied with none of them, how can I return this trash never again will I ever order anything from yal”
  • “About items on your website.”

Other Question:

  • “Trying to place an order.l gave all my information and I can't check out.Why”
  • “If I have an order pending”
  • “Buy 2 dresses”

Compare StyleWe To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Shein
Has Verified Representatives
45060 reviews
4.4
Chic Me
7232 reviews
1.6
Rosewe
2519 reviews
1.5
Write a review
Do you have something to say about StyleWe? What happened? What can we help you with?
Submit review Don't show this popup