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Contact StyleWe Customer Service

How to Reach a Person at StyleWe

Verified Contact Information

Toll-Free Number:

  • 1-877-277-7209
    This number is currently not in service
Call Now
Send Message

Customer Service:

  • +861 356 017 8940
    App Support

Business Customer Service:

social@stylewe.com
Collaboration

Customer Service:

service@stylewe.com
App Support
services@stylewe.com

Media:

aff@stylewe.com
Affiliates
designer@stylewe.com
Designer Collaboration

StyleWe Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular StyleWe Phone Number
1 (877) 277-7209
Average Hold Time
More than 30 min
Average Calls duration
1 minute
Most Popular StyleWe Email Address
services@stylewe.com
StyleWe Live Agent Availability
23% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact StyleWe Customer Service?

If you must visit the StyleWe location, keep a tab of their correct address. Located at 1903, 19/F, Lee Garden One, 33 Hysan Avenue, Causeway Bay Hong Kong, Kowloon Hong Kong, this location oversees the company's major decisions, executive meetings, and strategies. Additionally, this address must be handy if you have to send correspondence or contact the StyleWe team.
Besides the mentioned StyleWe location, the company has offices worldwide, including Beijing, China, and London, UK. Operating as Beijing Xike Network Technology Co. Ltd., the company is at Office A1701, Building No. 2, Lizezhongyi Road, Chaoyang District, Beijing. Similarly, the China-based fashion store also has its office at 2166, 182-184 High Street, North East Ham, London E6 2JA.

StyleWe provides various dresses for different occasions, and the company's customer service representatives are always available to help their clients. If you have queries about pre-sale items, discount offers, returns, and exchanges, or if you want to know about their B2B services, dial StyleWe's phone number for the necessary information. The most widely used number is +1-877-277-7209. This is the only published number of the company. However, there are three different email addresses to increase the clients' experience availing their services. The first email address is dedicated to the services provided by the company, which is services@stylewe.com. The second one is for the customers or the clients looking for a designer collaboration. For this purpose, address your email to designer@stylewe.com. If you want to know about the collaboration you can have or any about any influencer or affiliate marketing, the email address is social@stylewe.com.

Contacting StyleWe customer service via their application is even easier, as you can use your smartphone whenever and wherever. Start by downloading the StyleWe app via the Google Play Store or App Store. You then have to log in if you are already a registered user. If you are downloading the app for the first time, sign up and then log in. Once logged in, head to Me at the bottom right corner of this smartphone screen. There, you will have the option to chat with the support team.
To begin with, you will be chatting with the chatbot. But you can request to chat with a professional to express your concerns or any doubts and get clarity. This live chat is available 24 hours on the website and the StyleWe app to make it convenient for the customers.

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Contact Information

StyleWe Website:

StyleWe Help Center:

Corporate Office Address:

ChicV International Holding Limited
1903, 19/F, Lee Garden One, 33 Hysan Ave., Causeway Bay
Hong Kong, Kowloon
Hong Kong

Other Info (opening hours):

Other Locations:

Beijing Xike Network Technology Co., Ltd.

Office A1701, Building 2

No.1, Lizezhongyi Rd.

Chaoyang District, Beijing


ChicV UK Limited

Office 2166, 182-184 High St. N.

East Ham, London, E6 2JA


198 E. Boston Post Rd.

Mamaroneck, NY 10543-3701

More contact details

How Customers Rate StyleWe Support?

3.0 / 5
Needs improvement

Based on 7.5K calls to StyleWe customer support through PissedConsumer.com and 15 survey responses.

Total Calls
7.5K
Avg Call Duration
01:06
Issues Resolved
4%

Why Customers Call StyleWe?

Top Reasons of Customers Calls

  • Shipping and Delivery 27%
  • Return/ Replace 22%
  • Customer Inquiries & Issues 18%
  • Request for Information 17%
  • Product/ Service 4%
  • Questions About an Order 3%
  • Payments and Charges 3%
  • Refund 3%
  • Activation/ Cancellation 2%
  • Account <1%
  • Staff <1%
  • Cards <1%
  • Website/ Application <1%

Shipping and Delivery

27%
  • "I have not received my order but I'm being charged for it"
  • "I did not receive all the items I brought"
  • "I ordered a blue elegan raglan sleeve sweater with broach on 8/27/26. I have not received my order. I saw an email that said that it was out of stock, but it is still online as available. I paid $53.1. How do I put that money towards another orde"

Return/ Replace

22%
  • "Need to return an item"
  • "Return an item for exchange for an xl"
  • "Return address"

Customer Inquiries & Issues

18%
  • "I wanted too see when my other shirt willarrive"
  • "No merchandise"
  • "Urgency"

Request for Information

17%
  • "Looking for my order"
  • "Checking to see when my order will be shipped"
  • "Speak to person"

Product/ Service

4%
  • "Inquire to purchase the elegant two piece green and gold dressy pant suit"
  • "Damaged dress"
  • "Highly upset, I need these outfits for a church convention in Florida. There's a problem . There's a dress that you have that I want. Then you can't pick it. Your website is cumbersome! Then the jeans I want they were in my basket , then it say"

Questions About an Order

3%
  • "Regarding my order"
  • "Order status"
  • "My order"

Payments and Charges

3%
  • "Where are my dresses. Paid in full did not receive two of my dresses"
  • "Fraud by your company"
  • "Should receive 50% discount"

Refund

3%
  • "I need a Refund and a retuned label to send this item I have it's the wrong size"
  • "I need a free refund ticket"
  • "Need a refund"

Activation/ Cancellation

2%
  • "Per cancellations order"
  • "Need to cancel order"
  • "Cancel the order"

Account

<1%
  • "QR code for a return itwm"
  • "Verify product before purchase"
  • "Money taken out of my bank account but order never processed"

Staff

<1%
  • "Very poor service thorothe phone call"
  • "Customer service about about an order"
  • "Customer service"

Cards

<1%
  • "I been on this with you all all morning not getting anywhere I call my card you all took my money off it and not telling me anything about my order and I want to know why I can't talk to anyone this is not right you got 89dollars off my card not send"
  • "Order placed with new card but showing up in cart for check out"
  • "I gave my Debt card number for a 3D blouse xxl x1"

Website/ Application

<1%
  • "Problems on site tracking my order"
  • "Hopefully this site is safe for ordering items. Don't want future issues.Don't want"
  • "The clothes I received in my second order is nothing like the pictures on the website material is terrible I'm not satisfied with none of them, how can I return this trash never again will I ever order anything from yal"

Compare StyleWe Customer Service To

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Shein
stars-rating-fill
3.5 out of 5

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